Privacy policy

Last updated: December 22, 2025

Ninety Two Concept (“we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a curated furniture shopping experience. Our online store is powered by Shopify, which enables us to deliver the Services securely and efficiently. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law. This may include contact details such as your name, billing and shipping address, phone number, and email address; financial and transaction information necessary to process payments and orders; account information such as login credentials and preferences; details of purchases, returns, or exchanges; communications you send to us; device and browser information; IP address; and usage information related to how you navigate and interact with the Services.

Personal Information Sources

We may collect personal information directly from you when you create an account, place an order, communicate with us, or otherwise provide information. We may also collect information automatically through cookies or similar technologies when you use the Services. In addition, we may receive information from service providers, partners, or other third parties that assist us in operating and improving the Services.

How We Use Your Personal Information

We use personal information to provide, operate, and improve the Services, including processing payments, fulfilling orders, arranging delivery, managing returns or exchanges, maintaining accounts, and personalizing your shopping experience. We may also use your information for marketing and promotional purposes, to communicate with you about products or services, to provide customer support, to enhance security and prevent fraud, and to comply with applicable legal and regulatory obligations.

How We Disclose Personal Information

We do not sell your personal information. We may share personal information with Shopify, payment processors, delivery partners, analytics providers, customer support services, and other vendors that perform services on our behalf. We may also disclose information to affiliates, in connection with a business transaction such as a merger or sale, or when required by law or to protect our legal rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve its platform. Information you submit may be transferred to and processed by Shopify and its partners, which may be located outside your country of residence. Shopify is responsible for processing personal information in connection with certain Shopify features. To learn more about how Shopify uses personal information, please refer to Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms not operated or controlled by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so that we may take appropriate action.

Security and Retention of Your Information

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. Personal information is retained only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain marketing communications. You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights and may verify your identity before processing requests, as required by law.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards to protect such transfers in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at info@ninetytwoconcept.com